Trust & Compliance

Safeguarding & Welfare Policy

This policy explains how the HEADTURNED Foundation works to protect children, young people, and adults at risk who may come into contact with our work, on-site or online, and how we approach appropriate welfare standards across relevant activities.

This document should be read alongside our Complaints Policy and Whistleblowing Policy, which explain how to raise concerns or serious issues.

1. Purpose and scope

The purpose of this Safeguarding & Welfare Policy is to set out how the HEADTURNED Foundation (the Foundation) works to protect children, young people, and adults at risk who come into contact with our activities, whether through community work, site visits, events, partnerships, or online engagement.

This policy applies to trustees, staff, volunteers, contractors, and anyone else acting on behalf of the Foundation.

2. Principles

Our approach to safeguarding and welfare is guided by the following principles:

  • the welfare of the child or adult at risk is paramount;
  • everyone has a responsibility to recognise and report safeguarding concerns;
  • concerns will be taken seriously, acted on promptly, and escalated where necessary; and
  • we will work in partnership with statutory agencies and follow relevant laws and guidance.

3. Definitions

For the purposes of this policy, we use the following broad definitions:

  • Child or young person: anyone under the age of 18.
  • Adult at risk: an adult who, because of age, disability, illness, or other circumstances, may be unable to protect themselves from harm or exploitation.
  • Abuse: forms of physical, emotional, sexual, financial, coercive, or neglectful behaviour that cause harm or distress.

4. Roles and responsibilities

Trustees have overall responsibility for safeguarding arrangements. Day-to-day leadership may be delegated to a designated safeguarding lead or appropriate safeguarding contacts.

Everyone acting on behalf of the Foundation is expected to:

  • follow this policy and any associated procedures;
  • be alert to signs of abuse, neglect, or welfare concerns; and
  • report concerns promptly using the routes provided.

5. Safer recruitment and conduct

Where roles involve working with children or adults at risk, the Foundation will, where applicable:

  • use recruitment processes designed to identify appropriate values, judgement, and behaviours;
  • seek references and, where required by law, undertake appropriate criminal record checks; and
  • support clear expectations around professional conduct and boundaries.

We expect everyone acting on behalf of the Foundation to maintain professional boundaries, avoid behaviour that could be misinterpreted, and report concerns about colleagues or others.

6. Recognising and responding to concerns

Concerns might arise from something a person says, something observed, or information provided by a third party. If someone is in immediate danger, the emergency services should be contacted.

Otherwise, concerns should be passed promptly to the designated safeguarding lead or another appropriate contact, who will decide:

  • what immediate steps, if any, are needed to protect the person;
  • whether the concern should be referred to local safeguarding authorities, law enforcement, or another agency; and
  • how and what to record about the concern.

7. Working with partners and visitors

Where we work with schools, community groups, volunteers, delivery partners, or other organisations, we will aim to clarify roles and responsibilities for safeguarding, including which organisation's policy applies and how to escalate concerns.

Visitors to Foundation sites or activities may be given clear guidance on any rules that are in place to help keep people and animals safe.

8. Recording and confidentiality

Safeguarding concerns will be recorded in a timely, accurate, and secure way. Access to safeguarding records will be limited to those who need to see them for legitimate reasons.

Information will be shared on a need-to-know basis, in line with our Privacy Policy and any legal obligations.

9. Training and awareness

People in roles that involve working with children or adults at risk, or overseeing such work, are expected to have appropriate safeguarding awareness and, where relevant, training.

10. Review and updates

This policy will be reviewed periodically and updated where necessary to reflect changes in law, guidance, or the Foundation's activities.

The version published on the HEADTURNED Foundation website is the version currently in force.